Packages are generally dispatched within 2 days after receipt of order and are shipped via Delhivery or India Post with tracking and drop-off without signature.
We provide FREE home delivery on orders above Rs.500 in India. For smaller orders (below Rs.500/-) a nominal shipping charge of Rs.50/- will be applicable. The shipping cost is based on the final price of items in your order after deducting any applicable discounts and/or offers.
We deliver most of our products within 2-7 working days in India.
To ensure safety & integrity of your order, we ship all our products only through the best of courier companies, such as Delhivery & FedEx.
When your order is dispatched, we send you a dispatch email along with a tracking id and a link to track your order. You can use this link and track your order using either your order id or the tracking id.
We at craftemporio.com believe in keeping our dear customers happy and satisfied with all their experiences with us. At the same time, we would be there to help you whenever you do so due to certain circumstances. As a first step we are laying out our cancellation and return policy to take care of your hassles.
ORDER NOT SHIPPED YET: In case of cancellations, no cash refund will be made; however, you will receive the paid amount in the form of Credits which can be used on your next purchase anytime during the next 6 months.
ORDER SHIPPED: Once the order has been shipped from our warehouse, you will not be entitled for any refund and it will become a return on your side.
ORDER WAS DAMAGED WHEN RECEIVED: We take utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond our control, the items delivered might get damaged in transit. We would be more than happy to replace or cancel your order under such circumstance.
INCORRECT ITEMS RECEIVED: We are proud of the robustness of our fulfilment process and the right shipment would reach the right person at the right place. In case you receive items that are different from the ones you ordered, we will ship the right items to you right away. Please send us an email at firstname.lastname@example.org with the order ID and complaint details. Refund would be processed after the item has reached back to us.
Exactness Not Guaranteed:
Craftemporio.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the Website may not meet your expectations.
Most of the products on craftemporio.com are handmade; hand woven and intricately crafted, as such there may be variations in color and embellishment of the actual product against that as shown on the website. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, color settings and displaying capabilities of computer monitors, laptops or the mobile devices that you may be using. If an order is subjected to any damage, manufacturing defect or fault from our side, send in a mail at email@example.com and once we verify the same, we will refund your order in full amount.
Malaviya Center for Innovation, Incubation & Entrepreneurship
Indian Institute of Technology (BHU) Varanasi-221005
Varanasi, Uttar Pradesh, India.
Contact No.: +91-88965 58161